Terms & Conditions


1. The Laws of the Republic of South Africa shall, in all respects, govern this agreement.

2. Reservations Procedure:
All Reservations must be placed in writing with Lion Roars Central Reservations as follows:
- Telephone Number: +27 (21) 424 1530 
- Email Address: reservations@lionroars.com

3. Single Supplement:
- A single supplement, calculated at 30%, applies at all lodges except The Three where a single rate is stipulated.
- For Peak Season, the Room Rate applies for single occupancy at all lodges except Old Bank & Kloof Street Hotels where the 30% supplement apply.

4. Rate Inclusions:
- Town Lodges: accommodation, breakfast, in-room tea and coffee
- Plett Quarter Apartments: accommodation only
- Hlosi & Bukela: accommodation, all meals, selected local beverages and two game drives per day

5. Rate Exclusions:
- Town Lodges: all drinks, transfers, telephone calls, laundry and any items of a personal nature
- Parking Fees: Paid parking applies at Kloof Street Hotel, Old Bank Hotel & Plett Quarter Hotel & Apartments. Parking rates are available on request.
- Hlosi & Bukela: excludes premium branded beverages, transfers, telephone calls, laundry and any items of personal nature

6. Check-In & Check-Out Times:
Check-In: 2pm (Town Lodges) & 1-2 pm (Hlosi & Bukela)
Check-Out: 10am (Town Lodges) & 11am (Hlosi & Bukela)

7. Group Bookings:In the event of a reservation being made for 6 or more rooms for the same period at the same property, this will be
classified as a group reservation for which separate terms apply.

8. Guide & Driver Room/s:
Group Definition: 6 Rooms or more constitutes a group

  • For 6-11 Rooms booked: 1 Room at 50%
  • For 12-17 Rooms booked: 1 Complimentary Room
  • For 18-23 Rooms booked: 1 Complimentary Room and 2nd Room at 50%
  • For 24 or more Rooms booked: 2 Complimentary Rooms
9. Peak Season: 
  • Min Stay & Double Occupancy: Peak Season validity dates are reflected on the rate sheet, where it is applicable
  • A minimum 2-night stay applies over peak season
  • A room rate charge applies for single occupancy, except at Old Bank & Kloof Street Hotels where the 30% single supplement apply.
  • Franschhoek Boutique Hotel: Minimum 2 night stay during weekends (Friday + Saturday) during High and Peak seasons

10. Provisional Bookings:
Provisional bookings are held for 14 Days only, over peak season it will be held for 7 Days only

11. Deposit/Payment Policy FIT:

  • 30 Days prior to arrival: 100% Pre-payment
  • All bookings must be guaranteed with prepayment, a valid credit card or if the Tour Operator has an authorised account with Lion Roars, a voucher
  • 20 December – 10 January: 20% deposit is required 14 days after the reservation is made to secure the booking.

12. Cancellation Policy: TOWN LODGES 
Valid till August 2025

  • 29-15 days prior to arrival: 50% 
  • 14-01 days prior to arrival: 80% 
  • No Show: 100%

13. Cancellation Policy: HLOSI & BUKELA 
Valid till August 2025

  • 29-15 days prior to arrival: 25% 
  • 14-03 days prior to arrival: 50% 
  • 48 hours prior 80% 
  • No Show: 100%

14. Conservation Levy (per person per night)

  • Adults: R210 
  • 3-11yrs: R105 
  • 0-2yrs: no charge

15. Lion Roars reserves the right to amend rates & terms without prior notice.

16. Rates are in South African Rand and include 15% VAT.17. No Tourism levy is charged at present.

The Three Boutique Hotel is part of Lion Roars Hotels and Lodges and complies to the groups policies outlined below.

Privacy Policy for Lion Roars Hotels & Lodges

At lionroars.com , accessible from https://www.lionroars.com , one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by lionroars.com and how we use it.

If you have additional questions or require more information about our Privacy and Data Protection Policy, do not hesitate to contact us through email at compliance@lionroars.com

Privacy Policy

Last updated: 11 September 2024

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to The Lion Roars Group, 179 Kloof Street, 8001, Cape Town.

Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Country refers to: South Africa

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Website.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website refers to Lion Roars Bookings, accessible from https://www/lionroarsbookings.co.za

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read "Where can I change the settings for disabling, or deleting local shared objects?" available here.

Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies: Cookies: What Do They Do?.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies
  • Type: Session Cookies
  • Administered by: Us

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.

To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

To manage Your requests: To attend and manage Your requests to Us.

For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:


With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.


For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.


With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.


With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.


With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.

With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.


Loyalty Club Privacy Policy

1. PRELIMINARY PROVISIONS

1.1. These Terms and Conditions (“TC”) apply to Members who joined the Loyalty Program (“Program”) from Lion Roars Hotels and Lodges PTY LTD.
1.2. These TC define the rights and obligations of the Organiser and the Member.
1.3. The following terms used in the TC shall have the meanings established according to the definitions below:
a) Member - a natural person who is over 18 years of age and has the opportunity to make a reservation at the Organiser's facility or facilities.
b) Organiser -
c) Program-loyalty program organised by the Organiser, addressed only
to Members.
d) Benefits - Dedicated Offers, rebates, discounts on the purchase of
services offered by the Organiser and prizes that have been awarded by the Organiser to the Member, which the Member has the right to use in accordance with the TC.
e) Dedicated Offers - type of Benefits granted as a result of automated decision-making, including profiling by the Organiser to the Member thanks to information regarding reservations made by the Member at the Organiser's facility or facilities (such as: e-mail address, dates, location of stay, terms and conditions of offers purchased from the Organiser, date of birth, information on reservation cancellations, payment information). The Member's shopping preferences and interests are automatically assessed and the Dedicated Offer is presented. The Dedicated Offer may be presented electronically by sending it to the e-mail address provided by the Member (if the Organiser has consent to sending commercial information) or the Dedicated Offer will be visible in the booking engine on the website of the Organiser's facility or facilities after logging in by the Member. Profiling uses automated data processing and is part of the Program and Member Benefits.
f) Regulations - these Regulations.

2. TECHNICAL REQUIREMENTS

2.1. An Internet connection and an active e-mail account to which the Member has access are required.

Lion Roars Hotels and Lodges PTY LTD
179 Kloof Street
Gardens
Cape Town
reservations@lionroars.com
021 424 1530

2.2. In order to obtain help or answers to any questions, please contact the Organiser at the above.

3. RULES OF PARTICIPATION IN THE PROGRAM

3.1. ACCESSION: ACCESSION: A Member joins the Program by entering their personal data and accepting the TC.

3.2. MEMBER RIGHTS AND OBLIGATIONS: The Member undertakes to comply with the terms of the TC and to use true data, including personal data, which he has the right to use. The Member undertakes not to undertake any actions that are inconsistent with the provisions of generally applicable law or good practices. The Member has the right to realise the Benefits that are granted to him in accordance with the Regulations, and which may be realised when the Member makes a reservation. The Key Member should use the same e-mail address or log in to the Program to ensure that the Benefits are granted and taken into account, but in the event of technical problems or changes, the Member has the right to contact the Organiser to enable him to use the Benefits granted to the Member. The Member has no right to sell or transfer the Benefits granted to him to a third party.
3.3. RESIGNATION: A Member may resign from being in the Program at any time after logging in to the booking engine of the Organiser's facility.
3.4. END: The Organiser has the right to suspend or terminate the operation of the Program at any time for justified reasons, including the need to adapt the principles of operation of the Program to the new technical environment, for other important operational reasons, as well as in the event of changes in the scope of services provided under the Regulations or changes in regulations. rights, which, however, will not affect the Member's rights acquired before the termination or suspension of the Program's operations. In the event of suspension or termination, the Organiser will inform the Member in advance by e-mail.

4. BENEFITS

4.1. The benefits include Dedicated Offers and discounts in the amount granted by the Organiser to the Member as well as prizes awarded. Benefits may change over time and depend on the individual behaviour of the Member, which influences the creation of Dedicated Offers. The profiling criteria are described in the definition of Dedicated Offers. Benefits in the form of ongoing rebates or discounts may be granted periodically or on a one-off basis.
4.2. If discounts or rebates apply to offers in a selected period, they should be used within the specified period because after its expiry, these Benefits will not be active and it will not be possible to redeem them.

5. RIGHTS AND OBLIGATIONS OF THE ORGANISER

5.1. The Organiser has the right to update the catalouge of Benefits, which, however, cannot affect the Benefits provided to the Member or make it impossible to use the Benefit already granted.
5.2. The Organiser undertakes to act in accordance with the TC.

6. LIABILITY

6.1. The Organiser is liable within the limits of the law for its actions or omissions and undertakes to apply the provisions on consumer rights.
6.2. The Organiser or the supplier of the reservation engine on the facility's website is not responsible for incorrectly entered data by the Member; lack of access to the Internet or limitations in its availability; limitations and/or incorrect operation of software or devices belonging to the Member, which constitute the basis for making a reservation; damage incurred and lost profits by the Member, which were caused by the action and/or omission of third parties and which were beyond the control of the Organiser or the supplier of the booking engine; damages incurred and benefits lost by the Member, which were caused by force majeure, payments made via external payment channels.
6.3 The exclusions or limitations of liability provided for in the TC do not apply in cases where, due to the content of mandatory legal provisions, it is not possible to exclude or limit liability, in particular they do not apply to damage caused intentionally.
6.4. All claims are subject to a statute of limitations in accordance with applicable law.

7. COMPLAINTS

7.1. The Member has the right to submit a complaint and have it considered by the Organiser within 14 days of its receipt. Please submit complaints by letter or electronically to the Organiser's address - reservations@lionroars.com. The complaint should include the following data of the Member: name, surname, e-mail address, description of the problem.
7.2. Immediately after considering the complaint, the Organiser provides the Member with a response regarding the decision. The response will be sent in the same form in which the complaint was submitted.

8. PERSONAL DATA AND PRIVACY

The principles of personal data processing and privacy protection conditions are set out in the Privacy Policy on the website object Organiser, which is located at the URL: https://lionroars.com/about/policies.

9. FINAL PROVISIONS

9.1. The Organiser has the right to make changes to the TC and they are effective upon updating, but not earlier than 14 days from the date of informing the Member about the change. Message about the change is sent by email.
9.2. If a person notices a violation of the law, that person is obliged to contact the Organiser.
9.3. In matters not regulated in the TC, the relevant provisions of South African law and/or provisions applicable to the place of residence of the consumer shall apply.

9.4. If any of the provisions of the TC are changed and/or invalidated as a result of a
final court decision, the remaining provisions shall remain in force. The Organiser
declares its readiness to resolve disputes amicably, including pursuing claims out of
court ADR (Alternative Dispute Resolution). In such a case, please submit
complaints via the website. The authorised entity to which a complaint can be directed depends on the
consumer's choice. The register of such entities in Poland, along with contact details
and website address, can be found here: include link
9.5. Any disputes between the Organiser and a Member who started making or made a reservation other than as a consumer will be resolved by the court having jurisdiction over the Organiser's registered office.
9.6. The applicable law is South African law, and the basis for interpretation is the TC in South Africa.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: compliance@lionroars.com

By phone number: +2721-424-1530

At the Three Boutique Hotel, we believe we have an important role to play in helping to preserve the environment. This is an area which is ever changing and something we are committed to and are always developing.

As you may or may not be aware, we closed for a complete renovation to the property in July 2010 and reopened in December 2010. One of our biggest obstacles and something critical to the development of the hotel was the electrical needs of the building.

We requested AC for each room and were simply told that it was not possible by the electrical consultant; there just wasn't enough power to operate all of our appliances as we only had an 80amp 3-phase domestic supply. We could increase to 120 amp but this could take years and would cost a huge amount so it wasn't an option. We wanted to be energy conscious and this was the perfect opportunity to commit to it.

For the AC and heating we went with DC inverter air conditioners and heaters which are super quiet and consume a very little power.

Read more about DC Inverter


The hot water cylinders also traditionally consume a lot of power and the most obvious solution was solar but in a real-world situation where you have guests using hot water whenever they want, solar wouldn't work as it only heats the water in the day (sunshine) - so someone having a shower in the evening would use that hot water generated that day and then the element would have to heat the cold water overnight in a conventional way… so when the sun comes up in the morning the water is already hot, defeating the purpose of solar.

If you have solar in your home you can use it when you know is the best time you can fit timers for the elements and you know when and when not to use the hot water, if you don’t then you end up having a lukewarm shower or else the element heats up the water and the sun end up just keeping it hot during the daylight hours.

We eventually went with heat pumps which basically work like an air conditioner but in reverse, these use 1 part of power to generate 4 parts equivalent of heat, they cost more than solar but use less electricity in the long run (up to 70% less).

Find out more about Domestic Heat Pumps


Next year we plan to get solar panels to use in conjunction with the heat pumps creating the ultimate energy saving hot water supply; this will help reduce power consumption even more. (2012 - we now have 4 rooms that use solar/heat pump combination)

Water saving is also important for us so toilets all have economical flushes with low volumes of water used. We didn't like the low flow shower heads so we have balanced the pressure of the water so that the rainforest showerheads still provide a luxurious shower but use about 50% of the water than they would normally use in a regular pressurized hot water cylinder, thus saving on electricity and water.

We are looking to install rainwater collectors for the approximately 300m2 of roof space we have, this will be used for the swimming pool, pool showers, and irrigation.

We will be installing energy saving wireless card switches which turn all power off in the room (except bar fridge – yet to be purchased) when you leave the room as well as door and window sensors that turn off the AC or heating when a door or window is opened. The wiring is all configured and in place and we got extra large DB boards to accommodate the necessary hardware for this but due to being over budget on the build we will have to wait until the end of 2012 before the actual devices are installed but this is top of our list.

Find out more 


The bulbs in the rooms are all energy saving fluorescent with the exception of the downlighters in the ceilings, we felt the quality of the light emitted was poor with fluorescent or LED downlighters so while we still chose to have halogen bulbs they are GU5 35 watt eco bulbs which give off the same light as a regular 50 watt halogen bulb. We have dimmers fitted and spaced them to use as few as possible in each room without detracting from guest comfort. When LED bulbs become more developed and can provide a decent light we will change to them. We have just recently replaced all the public room lights with 20W.

Each room has a floor standing fan as well as the AC in the rooms so guests can choose a more economical way of cooling if they wish.

TV's are Sony's new Bravia flat screens which are energy saving and unlike other TV’s do not use power in standby mode.

We line dry linens and towels when possible to cut down on tumble drying.

We use a gas oven and gas hobs for cooking.

We separate our waste and recycle which is a service we have to pay a private company (Abundance Recycling) to collect as currently, Cape Town does not have a recycling program.

Currently, we use on average between 100 and 120 kilowatts per day which is less than some private homes and although that figure is low for an 18 room hotel it is something we are working on reducing further. We hope by the end of next year to have that average daily figure consistently below 100 kw with the introduction of the solar panels to assist the heat pumps and the introduction of the wireless eco switches in all the rooms.

The long term goal is to produce more power than we consume. We plan to install 35 x 200W solar PV panels and a 5kw wind turbine to generate electricity. These will hopefully be grid tied pending a government legislation change as it is currently still illegal in South Africa to supply power back to the grid. This eliminates the need for large battery banks and effectively uses the power company (Eskom) as one big battery.

Be rewarded to travel

Lion Roars' Loyalty Club offers members great discounts on their accommodation and a variety of lifestyle benefits to enjoy during their stay. 

From complimentary welcome drinks, to fabulous room upgrades and extra savings on your restaurant bill or spa treatments - there's something to please everyone no matter which Lion Roars property you find yourself at.

Did we mention it's completely free to join!? Hello, holidays! 

SILVER

STATUS

  • 0-9 Nights
  • 10% Discounted Stay
  • Welcome Drink

GOLD

STATUS

  • 10-19 Nights
  • 15% Discounted Stay
  • Welcome Drink
  • Room Upgrade*
  • 10% Off Restaurant Bill*
  • 10% Off Spa Treatments*

PLATINUM

STATUS

  • 20+ Nights
  • 20% Discounted Stay
  • Welcome Drink
  • Room Upgrade*
  • 15% Off Restaurant Bill*
  • 15% Off Spa Treatments*
  • Complimentary Bottle of Wine**

No Costs

Being part of our loyalty program is completely free, gratis, mahhala! There are no hidden fees or charges to join or sign up.

Rewards & Benefits

Receive member only rewards the more you travel - the more you stay the more you play!

Extra Savings

Loyalty members receive an additional discount off their accommodation costs, up to 20% ! Unlock the lowest rates, guarenteed!

* Subject to availability and only available at select properties.

** One bottle of house wine per stay.

Having troubles?

 You can reach out to our friendly reservations team via our live chat pop up, on the telephone at 021-424-1530 or on email - reservations@lionroars.com.

T's & C's Apply.

Loyalty points and accumulation is valid for one year only, with each profile's balance reseting to zero (0 nights - 'silver' status) on 1 January, effective every year.  Loyalty is calculated on nights stayed, not nights booked.  Room upgrades are subject to availability. Welcome drink is for one glass of ice tea, lemon water, house wine, local beer or soft drink per person only.  The Loyalty offering is subject to change at any time. Joining the Lion Roars Loyalty Club requires your consent, which is entirely voluntary. By consenting, you agree to receive personalised offers tailored specifically to you. This is made possible through profiling, which involves automatically analysing your preferences and interests based on information related to your reservations and stays at our properties. This may include details such as your email address, stay dates and locations, viewed or purchased offers, date of birth, reservation cancellations, abandoned carts, and payment information. These personalised offers may be sent to you via email or displayed within our booking engine when you log into the loyalty program on our website. The profiling process uses automated data processing. You may opt out at any time. 

This residence, originally named “Schoonder Sigt” (“Beautiful View”), is deeply steeped in the history of South Africa. In the 1770s it was one of the ten most conspicuous large manors of Cape Town. It was owned and occupied by the Commandant of the Castle, General Robert J. Gordon, who discovered and mapped a good part of South Africa. He discovered and also named our great river, the Orange (after the Prince of Orange), and Plettenberg Bay (after Governor Von Plettenberg). Gordon’s Bay was named after him.

At Schoonder Sigt (which gave its name to Schoonder Street) he maintained a vast garden: a floral paradise which exported rare, hitherto unknown plant specimens, to Europe and the east via visiting ship captains. Thus Flower Street got its name.

General Gordon, who commanded the Dutch forces in South Africa, lived there until 1795 when he was defeated by the English Navy at the battle of Muizenberg. He also bred Merino sheep given to him by the Dutch Royal Family and shortly after his death his wife placed them on a passing ship bound for Australia. These sheep formed the base stock of today’s thriving sheep industry in Australia.

In 1800 the manor was purchased by George Rex, an Englishman.  Rex is believed to be the son of King George III and his first wife Hannah Lightfoot whom he secretly married before he ascended to the throne and wed Queen Charlotte. When the Dutch forces reoccupied South Africa he was generously granted land at the present-day Knysna, which town he founded.

Over the years the residence has seen many transformations from the original ‘Schoonder Sigt’ manor house to an apartment block called Sunny Lodge. At one stage it was ‘The Gardens Nursing Home’, a 7-ward psychiatric hospital specializing in rehabilitating people ‘living in the fast lane’ and ‘housewives on the busy cocktail circuit’!

In 1973, and probably one of its more unfortunate transformations, the residence was renovated to resemble a Spanish villa.  Complete with scalloped plasterwork and cactus, it was renamed “Flower Street Villa”.

The Hotel has been under new management and owners, Justin & Natalia Pearson, since January 2009 and in July 2010 the building, which is a national monument, was completely renovated and restored at a cost of over R6,000,000.  The renovation carefully restored the original fabric of the building whilst removing the “Spanish” styling, and returned it to its former glory.

Today Schoonder Sigt, or The Three Boutique Hotel as it is now known (after #3 Flower St.), is ready for her new lease of life and hopefully will remain an important part of South Africa’s history for many years to come.

Get In Touch

Central Reservations

Tel:

+27 21 424 1530

Email:

reservations@lionroars.com

The Three Boutique Hotel

Tel:

+27 21 465 7517

Email:

reception@thethree.co.za

Get In Touch

Central Reservations

The Three Boutique Hotel